FREQUENTLY ASKED QUESTIONS

PointStack is a fantasy football dashboard that pulls all of your leagues from multiple platforms — Sleeper, ESPN, Yahoo, and Fantrax — into one live gameday view.

Instead of juggling different apps every Sunday, you see all your rosters, matchup scores, and live player updates in a single place, refreshing automatically throughout the day. You can also manually add your prop bets and track your progress.

Current platform support:

• Sleeper — fully supported
• ESPN — fully supported (requires the free PointStack ESPN Bridge extension)
• Yahoo — fully supported via OAuth login
• Fantrax — fully supported
• CBS Fantasy — coming soon

See the Connection Guide for step-by-step setup instructions for each platform.

Yes. Click Explore Live Demo on the landing page to tour the dashboard with realistic fake data — no account or credit card needed. The demo shows you exactly what the app looks like with multiple leagues connected and live scores updating. Additionally, Pointstack will be available for free for weeks 1 and 2 of the 2026 fantasy football season.

PointStack is $15 for the CORE season pass and $25 for the PREMIUM season pass — a one-time payment, not a recurring subscription. You pay once and you're covered for the full season, Week 1 through the Fantasy Football Super Bowl.

Weeks 1 and 2 are free — no credit card required to get started.

No. PointStack is a read-only dashboard — it shows you your rosters and live scores but cannot make any changes to your leagues. You'll still need to use your platform's app for lineup changes, trades, and waiver claims.

1. Click Get Started on the landing page
2. Enter your name, email address, and a password (at least 8 characters)
3. Check your inbox for a confirmation email and click the link inside
4. Once confirmed, log back in and start connecting your platforms

Check your spam or junk folder first — confirmation emails sometimes land there. The email will come from support@pointstack.app.

If you still can't find it after a few minutes, try signing up again with the same email address to get a fresh link. If the problem persists, email us at support@pointstack.app.

On the login screen, click Forgot password? and enter your email address. You'll receive a link to set a new password. Check your spam folder if it doesn't arrive within a minute or two.

1. Open the Manage Accounts panel in the PointStack dashboard
2. Enter your Sleeper username exactly as it appears in the Sleeper app
3. Click Connect — your leagues load automatically

No password is required. Sleeper's API is public.

ESPN requires the free PointStack ESPN Bridge Chrome extension. It reads your ESPN session automatically — no manual cookie copying needed.

1. In the Manage Accounts panel, click Install Extension → in the ESPN section and install the extension
2. Make sure you are signed in to ESPN Fantasy in the same Chrome browser
3. Enter your ESPN League ID — found in your league's URL (e.g. leagueId=362488905)
4. Click Connect — the extension handles authentication automatically

You can add multiple ESPN leagues. Each league requires its own League ID.

1. Open the Manage Accounts panel in the PointStack dashboard
2. Click Connect Yahoo
3. You'll be redirected to Yahoo to authorize PointStack — sign in if prompted
4. After authorizing, you'll be returned to PointStack automatically

One Yahoo connection covers all of your Yahoo Fantasy leagues at once.

Fantrax connects via your account's Secret ID — no browser cookies or developer tools needed.

1. Log into Fantrax
2. Go to your Profile page (click your avatar in the top-right)
3. Find the Secret ID field and copy the value
4. In PointStack's Manage Accounts panel, paste it into the Fantrax field and click Connect

PointStack will automatically load all of your Fantrax leagues. See the Connection Guide for a detailed walkthrough.

CBS Fantasy is not yet supported. It is on our roadmap. If CBS support is important to you, email support@pointstack.app — user demand helps us prioritize.

• Click the sync button on the dashboard to force a manual refresh
• Scores only auto-update during active NFL game windows — Sundays, Monday Night Football, and Thursday Night Football. Outside of those windows, scores won't change because there are no live games
• There can be a 1–2 minute delay between real-world play and what you see in PointStack

Most common causes:

• Extension not detected — make sure the PointStack ESPN Bridge extension is installed and Chrome has permission to run it on pointstack.app. Refresh the page and try again.
• Not signed in to ESPN — the extension reads your ESPN session. Make sure you are signed in at fantasy.espn.com in the same Chrome browser.
• Wrong League ID — double-check the League ID in your ESPN league URL. It appears as leagueId=XXXXXX.
• Older/historical leagues — ESPN may restrict access to past-season leagues. PointStack works best with the current active season.

Double-check that your Secret ID is correct. To find it, log into Fantrax, click your avatar, and go to Profile. The Secret ID is listed on that page.

If the Secret ID looks right but leagues still won't load, try disconnecting and reconnecting in PointStack's Manage Accounts panel.

Sleeper usernames are case-sensitive. Double-check the exact spelling in the Sleeper app under your profile. Use the username shown there rather than your display name — they can differ.

Try signing out and back in — this refreshes your account status. If your subscription still isn't recognized after that, email support@pointstack.app with the email address you used to pay and we'll sort it out quickly.

If you're not happy with PointStack, email us at support@pointstack.app within 14 days of purchase and we'll issue a full refund — no questions asked.

Email us at support@pointstack.app. You can also use the chat widget on the site for quick questions about setup and troubleshooting.